Doesnt Connect

My company has started to roll this out to select individuals on the leadership team. We use good for enterprise and Lotus notes IM client.

This app doesnt show anyone active on login. It will show the correct availability status if and only if they change their current status.

Other times you can IM an active person and they will not receive your Instant message. Once they IM you - then you can communicate. The app is absolutely having problems establishing the initial connection the the Instant Messenger system...

Needs work either internally or with good - but this shouldnt be hard stuff.

3453987 about BlackBerry Connect